Homeworld Helensvale Medical Centre

Our Services

Expert medical services to support your health at every stage of life

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General Practice consultations and advice

You can discuss any health or wellbeing concerns with your doctor. It is safe and confidential.

Do not ignore signs or symptoms such as headaches, lumps, chest pain, nausea, or fatigue. If you are concerned, see your GP.

Your family doctor provides holistic, patient‐centred care. Your ongoing care is with your regular GP, and your medical home is Homeworld Helensvale Medical Centre.

Travel Medicine

Always check with your doctor before heading overseas, for the latest travel medicine advice and immunisations.

Skin Cancer Clinic

 Hope Island Skin Cancer Clinic Exterior

Our skin cancer clinic is a specialised clinic staffed by highly trained skin cancer doctors and nurses, and fitted with the latest technology to assist diagnosis and treatment.

More than 3,600 people are diagnosed with melanoma in Queensland each year, and unfortunately our skin cancer rates are the highest in Australia (and, with New Zealand, the highest in the world). Prevention is vitally important—and so is regular surveillance, early detection and prompt treatment.

Dr Alison Burton Portrait

Dr Alison Burton (M.B.B.S. B Med Sci M.A, L.L.B)
A GP with a special interest in skin cancer management, accredited by the Skin Cancer College of Australasia, and active in non-melanoma skin cancer research.

Early Detection

When did you last have a skin cancer check? Ask your doctor about your own level of risk and for advice on early detection. Get into a routine of checking your skin for new spots and changes to existing freckles or moles. We cannot afford to forget sun protection—it’s never too late to prevent further damage. Don’t forget to:

  • SLIP (on a shirt)
  • SLOP (on sunscreen)
  • SLAP (on a hat)
  • SEEK (shade)
  • SLIDE (on sunglasses)

Appointments

Please call (07) 5563 5151 to make your skin clinic appointment. This ensures we can allocate the correct time slot and doctor for you.

Procedures & Fees

We are committed to providing thorough, high-quality skin cancer care. Please note the following schedule of out-of-pocket costs for services. The Gap Fee is the portion you pay after claiming your Medicare rebate.

General Information

  • All skin checks and spot checks incur an out-of-pocket cost of up to $70.
  • Concession card holders and patients under 16 may be bulk billed for selected services.
  • Fees may vary depending on the length and complexity of the consultation.
  • Your doctor will discuss any procedures and confirm fees before proceeding.

Out-of-Pocket Costs Summary

Procedure Standard Patients
Spot Checks & Full Skin Checks Up to $70
Biopsy Procedures From $70
Simple Excision
(proximal limbs & torso)		 From $150
Complex Excision
(distal limbs below elbow & knees)		 From $200
Reconstructive Excision
(face, flaps, grafts, all melanoma cases)		 From $350
Fees vary depending on number of lesions removed and type of repair required. The total cost will be confirmed by your treating doctor.
If you have any questions about fees or Medicare rebates, please speak to our friendly reception team.

Hope Island Medical Centre provides patient-centred care—award-winning general practice with excellent GPs who truly care for your family.

Medical Aesthetics

 Hope Island Medical Aesthetics Clinic

Welcome to the Hope Island Medical Aesthetics Clinic, where doctors are dedicated to providing you with the best possible care and treatments.

Dr Hung Nguyen Portrait

Dr Hung Nguyen (M.B.B.S. F.R.A.C.G.P)
Dr Hung is dedicated to finding the most effective way for people to look and feel their best with his experience in the latest rejuvenation techniques. His passion and philosophy are to assist his clients in achieving beautiful, natural-looking cosmetic results, in conjunction with their healthy lifestyle and overall wellbeing. He attends both national and international conferences to keep updated with the latest advances in cosmetic medicine.

Dr Hung Nguyen has been working in the field of medical aesthetics since 2007 and has treated a diverse range of clients; guiding them to achieve their desired outcomes. It is Dr Hung himself that plans and administers the treatments. It is his experience and personalised attention that attracts patients to his care. Dr Hung’s personalised consultations will identify the most effective treatment options for you.

Medical Aesthetics Treatment in Action

Most services are minimally invasive, improve appearance and can make the client look and feel rejuvenated with little to no “downtime”. These may include:

  • Non-surgical cosmetic facial treatments for wrinkles, volume loss and lines
  • Cutera laser: Genesis, Limelight IPL and Enlighten Pico laser treatments
  • RF microneedling and facial skin tightening
  • Advice on a range of internationally recognised Cosmeceuticals

If you are interested in any of our services or would like to learn more about our clinic, please do not hesitate to get in touch. We would be more than happy to book a consultation with Dr Hung to discuss treatment options best suited to your needs and desired goals.

Health Assessments

A health assessment helps you stay healthy by checking areas not always covered in a regular consultation. You can organise an annual check-up, or your doctor may recommend specific health assessments for:

  • Aboriginal and Torres Strait Islander people
  • Those experiencing menopause or perimenopause
  • People at risk of heart disease (Healthy Heart Check)
  • People aged 40–49 at high risk of diabetes
  • People aged 45–49 at risk of chronic disease
  • People aged 75 years and over
  • Permanent RACH residents
  • People with intellectual disability
  • Refugees with Medicare access
  • Former ADF members

Chronic Condition Management Plans

GP Chronic Condition Management Plans (GPCCMPs) are for patients with one or more chronic medical conditions who would benefit from a structured care plan. A chronic condition is one that has been, or is likely to be, present for at least six months or is terminal. Chronic conditions include Diabetes, Heart Disease, Osteoporosis, Asthma and COPD.

Patients with GPCCMPs agree to attend for regular reviews so their GP can provide comprehensive, ongoing care.

Mental Health and Wellbeing

Your GP can assist with:

  • Counselling for stress, work, relationship and family issues
  • Anxiety and Depression
  • Complex Mental Health
  • Drugs and Alcohol use and misuse
  • Mental Health Treatment Plans
  • Eating Disorder Assessments and Treatment Plans

Accidents, Minor Procedures and Infusions

The GPs at Hope Island Medical Centre can assist with:

  • Fracture assessment
  • Wound repair
  • Minor burns dressing
  • Removal of foreign bodies
  • Acute illness
  • Workplace accident
  • Ingrown toenail
  • Removal of toenails
  • Drainage of abscess or haematoma
  • Skin biopsies
  • Cryotherapy and diathermy
  • Iron infusions
  • MTOP – Medical Termination of Pregnancy

To find out which doctors are available to provide these services, please contact reception on (07) 5510 8199.

Preventative Health

Focusing on preventive care at all stages of life helps you achieve better health. We provide education and medical support to help you optimise your health by addressing lifestyle factors such as diet, exercise, stress management, and weight, as well as your family or medical history risks.

Your GPs can assist with:

  • Cancer screening
  • Recommended immunisations
  • Monitoring your risk of diabetes and cardiovascular disease

Targeted health assessments are available for certain groups, including people aged 45–49 with risk factors such as high blood pressure, high cholesterol, lifestyle risks, or a family history of chronic disease.

Visits to Aged Care and Home Visits

Home visits may be arranged for regular patients within 6 km of the medical centre if their condition prevents them from attending the surgery. Your doctor will assess if a home visit is appropriate, as it may be safer to attend the surgery or an emergency department for urgent care.

Home visits are not bulk-billed, and full payment is required on the day by phone, with a Medicare rebate facilitated.

Your doctors also visit local residential aged care homes and may provide Palliative Care and Home Management of Terminal Illness (for our regular patients at the discretion of their treating GP).

Women’s Health

Your GPs encourage all women to prioritise their health because “you matter”. Too often women put themselves last.

Early detection is vital for successful treatment of many conditions. Staying up to date with routine tests helps you protect your health.

These checks may include:

  • Lifestyle factors (diet, exercise, alcohol, smoking, family history)
  • Breast, Bowel, Lung and Cervical cancer screening
  • Heart health and bone density
  • Blood tests for cholesterol, blood glucose, and cancer screening
  • Blood pressure monitoring
  • Mental health check-ins

We have female GPs with a special interest in women’s health. Add a “routine health check” to your to-do list today.

Your GP can assist with:

  • Fatigue
  • Contraception
  • IUD insertion and removal
  • Fertility advice and management
  • Family Planning and non-directive counselling
  • MTOP – Medical Termination of Pregnancy
  • Pregnancy – antenatal and postnatal care
  • Cervical Screening
  • Menopause and Perimenopause Assessments
  • Hormone replacement therapy
  • Incontinence
  • Iron Infusions
  • Osteoporosis management
  • Risk assessment for Chronic Conditions and Mental Health
  • Smoking/Vaping Cessation

Men’s Health

Your GPs encourage all men to prioritise their health because we know that many men find it difficult to talk about issues that concern them and they often avoid going to the doctor.

Early detection is vital for successful treatment of many conditions. Staying up to date with routine tests helps you protect your health.

These checks may include:

  • Lifestyle factors (diet, exercise, alcohol, smoking, family history)
  • Bowel and Lung cancer screening
  • Heart health and bone density
  • Blood tests for cholesterol, blood glucose, and cancer screening
  • Blood pressure monitoring
  • Mental health check-ins

Your GP can assist with:

  • Fatigue
  • Fertility advice and management
  • Male pattern baldness
  • Iron infusions
  • Prostate checks
  • Impotence management
  • Incontinence
  • Osteoporosis management
  • Risk assessment for chronic conditions and mental health
  • Smoking/vaping cessation

Sexual and Reproductive Health

It is so important to talk about these aspects of health with your doctor.

  • STI Screening
  • Sexuality and Gender
  • Contraception
  • IUD insertion and removal
  • MTOP – Medical Termination of Pregnancy
  • Family Planning
  • Fertility advice and management
  • Pregnancy – antenatal and postnatal care
  • Cervical Screening
  • Menopause and Perimenopause Assessments
  • Hormone replacement therapy
  • Impotence Management

Family Care

  • Baby and Child development
  • Childhood illness and prevention
  • Behaviour and well being
  • Navigating Teens and Adolescents
  • Child safety

Mums and Bubs Clinic

We've created a unique clinic where both you and your baby can receive expert attention in one visit. By working together as a Specialist GP and Lactation Consultant, we can address a wide range of concerns, all in one convenient appointment.

For more information visit drfrancesknight.com.au

Weightloss Clinic

The weight loss doctors will work with you to create a customised program that will meet your specific needs and goals. The experienced team is equipped with the knowledge to provide you with the tools you need to transform

For more information visit gcmedicalweightlossclinic.com.au

Immunisations

Immunisations are an important part of healthcare, helping to prevent or reduce severe illness. Your doctor can provide appropriate immunisations for:

  • Pregnancy
  • Childhood
  • Seniors
  • Seasonal protection (influenza and COVID)
  • Work
  • Travel

Medical Examinations

Your GPs can provide specialised medical examinations for:

  • Pre employment/employment
  • Drivers Licence
  • Insurance

Onsite Testing

Your GPs can arrange the following onsite tests:

  • Hearing
  • Pregnancy
  • Spirometry (Lung Function test)
  • Ankle-Brachial Index (ABI)
  • Electrocardiogram (ECG)
  • Blood pressure
  • 24-Hour BP Monitoring
  • Holter Monitor
  • Co-located pathology collection centre and radiology

Work Cover and Work Related Injuries

If you are injured at or because of work, you may be eligible to claim benefits through WorkCover Queensland or your self-insured employer.

What is covered?

An injury is covered if your employment is a significant contributing factor. Injuries can occur:

  • At work
  • While travelling to/from work
  • On work breaks
  • While travelling for work or visiting other worksites
  • While working from home

Types of injuries include:

  • Physical injuries (e.g., cuts, fractures, burns, industrial deafness)
  • Diseases (e.g., asbestosis, Q-fever)
  • Aggravation of pre-existing conditions

How to claim

  1. Complete and submit a WorkCover claim form (paper or QR code available at reception).
  2. Your doctor will complete a Workers’ Compensation medical certificate for you.
  3. Provide a copy to your employer and lodge your claim with WorkCover. WorkCover will contact your employer once your claim is lodged.

For questions, contact WorkCover on 1300 362 128 or visit worksafe.qld.gov.au .

Payment for medical services

  • Medicare does not cover medical expenses for accepted WorkCover claims.
  • You (or your employer) must pay for consultations at the time of your visit.
  • Once your claim is accepted, you can seek reimbursement from WorkCover or, if liability is disputed, claim a Medicare rebate until liability is accepted (you cannot claim both).
  • We cannot submit invoices or certificates to WorkCover until your claim form has been submitted.

If you cannot complete the form while here, you will need to submit your claim and manage reimbursements directly.