Services | Homeworld Helensvale Medical Centre

General Practice consultations and advice

You can discuss any health or wellbeing concerns with your doctor. It is safe and confidential.

Do not ignore signs or symptoms such as headaches, lumps, chest pain, nausea, or fatigue. If you are concerned, see your GP.

Your family doctor provides holistic, patient‐centred care. Your ongoing care is with your regular GP, and your medical home is Homeworld Helensvale Medical Centre.

Travel Medicine

Always check with your doctor before heading overseas, for the latest travel medicine advice and immunisations.

Skin Cancer Clinic

Our skin clinic is staffed by GPs with additional training and a special interest in skin cancer medicine, supported by practice nurses. The clinic is equipped with technology used to assist skin assessment, diagnosis and treatment.

More than 3,600 people are diagnosed with melanoma in Queensland each year, and unfortunately our skin cancer rates are the highest in Australia (and, with New Zealand, the highest in the world). Prevention is vitally important—and so is regular surveillance, early detection and prompt treatment.

Dr Alison Burton (M.B.B.S. B Med Sci M.A, L.L.B)
A GP with a special interest in skin cancer management, accredited by the Skin Cancer College of Australasia, and active in non-melanoma skin cancer research.

Early Detection

When did you last have a skin cancer check? Ask your doctor about your own level of risk and for advice on early detection. Get into a routine of checking your skin for new spots and changes to existing freckles or moles. We cannot afford to forget sun protection—it’s never too late to prevent further damage. Don’t forget to:

SLIP (on a shirt)
SLOP (on sunscreen)
SLAP (on a hat)
SEEK (shade)
SLIDE (on sunglasses)

Appointments

Please call (07) 5580 6677 to make your skin clinic appointment. This ensures we can allocate the correct time slot and doctor for you.

Procedures & Fees

We are committed to providing thorough, high-quality skin cancer care. Please note the following Fee schedule. The Gap Fee is the out-of-pocket costs for services you pay after claiming your Medicare rebate. All fees and out‑of‑pocket costs will be explained before a treatment or biopsy proceeds, including relevant Medicare item numbers where applicable.

General Information

Fees vary between independent practitioners and according to consultation length and complexity. The applicable fee and anticipated Medicare rebate will be confirmed before the service proceeds.
Your doctor will discuss any procedures and confirm fees before proceeding.

Homeworld Helensvale Medical Centre — an AGPAL General Practice of the Year finalist 2015 — provides patient-centred care, with experienced general practitioners who truly care for your family.

Medical Aesthetics

Welcome to the Hope Island Medical Aesthetics Clinic, where doctors are dedicated to providing you with individualised medical care and treatments.

Please note: Medical aesthetics consultations are provided at Hope Island Medical Centre and are not currently available at Homeworld Helensvale Medical Centre.

Dr Hung Nguyen (M.B.B.S. F.R.A.C.G.P)
Dr Hung has experience in cosmetic medicine and attends national and international conferences to stay current with advances in the field. During a consultation he assesses each patient's circumstances and goals and discusses appropriate treatment options, including expected outcomes, limitations and risks.

Dr Hung Nguyen has been working in the field of medical aesthetics since 2007 and has treated a diverse range of clients. Dr Hung Nguyen provides consultations concerning medical aesthetic and skin-related concerns. During a consultation, Dr Nguyen will discuss the patient’s concerns, assess clinical suitability, explain available options and provide information about potential benefits, limitations, risks, recovery and costs. Outcomes and recovery experiences vary between patients.

Medical consultations about skin and appearance-related concerns
Cutera laser: Genesis, Limelight IPL and Enlighten Pico laser treatments
RF microneedling and facial skin tightening
Advice on a range of internationally recognised Cosmeceuticals

If you are interested in any of our services or would like to learn more about our clinic, please do not hesitate to get in touch. We would be more than happy to book a consultation with Dr Hung to assess whether a procedure is appropriate and discuss the available options.

Health Assessments

A health assessment helps you stay healthy by checking areas not always covered in a regular consultation. You can organise an annual check-up, or your doctor may recommend specific health assessments for:

Aboriginal and Torres Strait Islander people
Those experiencing menopause or perimenopause
People at risk of heart disease (Healthy Heart Check)
People aged 40–49 at high risk of diabetes
People aged 45–49 at risk of chronic disease
People aged 75 years and over
Permanent RACH residents
People with intellectual disability
Refugees with Medicare access
Former ADF members

Chronic Condition Management Plans

GP Chronic Condition Management Plans (GPCCMPs) are for patients with one or more chronic medical conditions who would benefit from a structured care plan. A chronic condition is one that has been, or is likely to be, present for at least six months or is terminal. Chronic conditions include Diabetes, Heart Disease, Osteoporosis, Asthma and COPD.

Patients with GPCCMPs agree to attend for regular reviews so their GP can provide comprehensive, ongoing care.

Mental Health and Wellbeing

Your GP can assist with:

Counselling for stress, work, relationship and family issues
Anxiety and Depression
Complex Mental Health
Drugs and Alcohol use and misuse
Mental Health Treatment Plans
Eating Disorder Assessments and Treatment Plans

Accidents and Minor Procedures

The GPs at Homeworld Medical Centre can provide consultations for:

Fracture assessment
Wound repair
Minor burns dressing
Removal of foreign bodies
Acute illness
Workplace accident
Ingrown toenail
Removal of toenails
Drainage of abscess or haematoma
Skin biopsies
Cryotherapy and diathermy
Pregnancy-options consultations and non-directive counselling
The assessment and management of iron deficiency

To find out which doctors are available to provide these services, please contact reception on (07) 5580 6677.

Preventative Health

Focusing on preventive care at all stages of life helps you achieve better health. We provide education and medical support to help you optimise your health by addressing lifestyle factors such as diet, exercise, stress management, and weight, as well as your family or medical history risks.

Your GPs can assist with:

Cancer screening
Recommended immunisations
Monitoring your risk of diabetes and cardiovascular disease

Targeted health assessments are available for certain groups, including people aged 45–49 with risk factors such as high blood pressure, high cholesterol, lifestyle risks, or a family history of chronic disease.

Visits to Aged Care and Home Visits

Home visits may be arranged for regular patients within 6 km of the medical centre if their condition prevents them from attending the surgery. Your doctor will assess if a home visit is appropriate, as it may be safer to attend the surgery or an emergency department for urgent care.

Home visits are not bulk-billed, and full payment is required on the day by phone, with a Medicare rebate facilitated.

Your doctors also visit local residential aged care homes and may provide Palliative Care and Home Management of Terminal Illness (for our regular patients at the discretion of their treating GP).

Women’s Health

Your GPs encourage all women to prioritise their health because “you matter”. Too often women put themselves last.

Early detection is vital for successful treatment of many conditions. Staying up to date with routine tests helps you protect your health.

These checks may include:

Lifestyle factors (diet, exercise, alcohol, smoking, family history)
Breast, Bowel, Lung and Cervical cancer screening
Heart health and bone density
Blood tests for cholesterol, blood glucose, and cancer screening
Blood pressure monitoring
Mental health check-ins

We have female GPs with a special interest in women’s health. Add a “routine health check” to your to-do list today.

The GPs at Homeworld Helensvale can provide consultations for:

Fatigue
Contraceptive counselling and procedural services
Fertility advice and management
Family planning
Pregnancy-options consultations and non-directive counselling
Pregnancy – antenatal and postnatal care
Cervical Screening
Consultations about menopause symptoms and management options
Incontinence
Osteoporosis management
Risk assessment for Chronic Conditions and Mental Health
Smoking/Vaping Cessation
The assessment and management of iron deficiency

Men’s Health

Your GPs encourage all men to prioritise their health because we know that many men find it difficult to talk about issues that concern them and they often avoid going to the doctor.

Early detection is vital for successful treatment of many conditions. Staying up to date with routine tests helps you protect your health.

These checks may include:

Lifestyle factors (diet, exercise, alcohol, smoking, family history)
Bowel and Lung cancer screening
Heart health and bone density
Blood tests for cholesterol, blood glucose, and cancer screening
Blood pressure monitoring
Mental health check-ins

Your GP can assist with:

Fatigue
Fertility advice and management
Male pattern baldness
Prostate checks
Consultations about sexual function
Incontinence
Osteoporosis management
Risk assessment for chronic conditions and mental health
Smoking/vaping cessation
The assessment and management of iron deficiency

Sexual and Reproductive Health

It is so important to talk about these aspects of health with your doctor.

The GPs at Homeworld Helensvale Medical Centre can provide consultations for:

STI Screening
Sexuality and Gender
Contraceptive counselling and procedural services
Pregnancy-options consultations and non-directive counselling
Family planning
Fertility advice and management
Pregnancy – antenatal and postnatal care
Cervical Screening
Consultations about menopause symptoms and management options
Consultations about sexual function

Family Care

Baby and Child development
Childhood illness and prevention
Behaviour and well being
Navigating Teens and Adolescents
Child safety

Weight Management Clinic

Our GPs provide individual medical consultations for patients seeking support with weight management. Your doctor can assess your health, discuss contributing factors and explain suitable evidence-based management options. Recommendations depend on your individual clinical circumstances, and results vary between patients.

We offer weight-management assessment and consultations, with ongoing medical support tailored to your individual circumstances.

For more information visit gcmedicalweightlossclinic.com.au

Immunisations

Immunisations are an important part of healthcare, helping to prevent or reduce severe illness. Your doctor can provide appropriate immunisations for:

Pregnancy
Childhood
Seniors
Seasonal protection (influenza and COVID)
Work
Travel

Medical Examinations

Your GPs can provide specialised medical examinations for:

Pre employment/employment
Drivers Licence
Insurance

Onsite Testing

Your GPs can arrange the following onsite tests:

Hearing
Pregnancy
Spirometry (Lung Function test)
Ankle-Brachial Index (ABI)
Electrocardiogram (ECG)
Blood pressure
24-Hour BP Monitoring
Holter Monitor
Saliva Drug Screen
Co-located pathology collection centre and radiology

Work Cover and Work Related Injuries

If you are injured at or because of work, you may be eligible to claim benefits through WorkCover Queensland or your self-insured employer.

What is covered?

An injury is covered if your employment is a significant contributing factor. Injuries can occur:

At work
While travelling to/from work
On work breaks
While travelling for work or visiting other worksites
While working from home

Types of injuries include:

Physical injuries (e.g., cuts, fractures, burns, industrial deafness)
Diseases (e.g., asbestosis, Q-fever)
Aggravation of pre-existing conditions

How to claim

Complete and submit a WorkCover claim form (paper or QR code available at reception).
Your doctor will complete a Workers’ Compensation medical certificate for you.
Provide a copy to your employer and lodge your claim with WorkCover. WorkCover will contact your employer once your claim is lodged.

For questions, contact WorkCover on 1300 362 128 or visit worksafe.qld.gov.au .

Payment for medical services

Medicare does not cover medical expenses for accepted WorkCover claims.
You (or your employer) must pay for consultations at the time of your visit.
Once your claim is accepted, you can seek reimbursement from WorkCover or, if liability is disputed, claim a Medicare rebate until liability is accepted (you cannot claim both).
We cannot submit invoices or certificates to WorkCover until your claim form has been submitted.

If you cannot complete the form while here, you will need to submit your claim and manage reimbursements directly.

Pre-Employment and Worker Health Services

Homeworld Helensvale Medical Centre provides practical occupational health services to help businesses build safer, healthier and more productive workplaces. Our services include pre-employment medical assessments, audiometry and spirometry, drug and alcohol screening, cardiovascular assessments, workers’ health checks, injury management and return-to-work support.

Visit our Pre-Employment and Worker Health Services page for full details, employer FAQs and how to arrange an assessment.

Download our Pre-Employment and Worker Health Services brochure

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